FAQs

Get answers to some of the most frequently asked questions about MedVet Medical & Cancer Centers for Pets. Don’t see your question here? Contact Us.

Do I need an appointment or referral?

If your pet has a medical emergency, we suggest that you contact your primary veterinarian first, then call us so we can be ready to help immediately upon your arrival. If there’s no time to consult with your primary veterinarian or call ahead to us, by all means, please bring your pet in immediately.

For non-emergency care, we suggest that you discuss your potential MedVet visit with your primary veterinarian first. We believe in a team approach to your pet’s healthcare, so after your primary veterinarian refers you to us for a consultation, please make an appointment with one of MedVet’s veterinary specialists. You can make an appointment without a referral when necessary.

How do I make an appointment?

Click here to learn how you can make an appointment.

I have a lot of questions and concerns. Is there someone I can talk to before making an appointment?

Our scheduling coordinators are happy to help. They can answer questions about our locations, doctors, staff and treatment costs. Just call MedVet Columbus at (614) 846-5800 or MedVet Cincinnati at (513) 561-0069 and ask for the scheduling coordinator of the appropriate veterinary specialty department. Call anytime between 9AM and 5PM Monday through Friday.

Can you tell me why my vet referred me to MedVet?

Your primary veterinarian may have referred you to MedVet if he or she believes it’s necessary for your pet to undergo additional testing, diagnostic procedures or treatments that their office does not offer. We work in conjunction with your vet to enhance the health and well being of your pet.

How will my veterinarian know what MedVet is doing to help my pet?

At MedVet, your family veterinarian plays a very intricate part in your pet’s overall healthcare. We’ll be sure to inform your veterinarian about your pet’s visit and will update your vet if your pet requires an extended stay. In addition, we’ll also fax all diagnostic results and treatment plans directly to your vet’s office.

Can MedVet be my primary veterinary clinic?

MedVet does not offer general preventative healthcare. We believe it’s in the best interest of your pet to be seen by your family veterinarian for preventative care. As pet emergency and specialty care providers who work on a referral basis, you can be assured that we will work closely with your primary veterinarian as part of your pet’s healthcare team.

Where is MedVet located?

We have three locations, one in Columbus, Cincinnati and Dayton, and each providing different specialties. 


What will it cost to bring my pet to MedVet?

Cost of care depends on which diagnostic procedures or treatments your pet needs. There is an initial consultation fee, after which we’ll generate an itemized estimate. We won’t do any additional testing or treatment until we discuss the estimate and agree upon a plan. Payment is due in full as services are rendered. We accept cash, check, debit card, MasterCard, Visa, American Express and Discover. Special financing is available for qualified pet owners through an independent company.

What will I need to bring to the appointment?

Please bring any previous medical history on your pet, including radiographs and diagnostic test results. Ask your primary veterinarian to fax all pertinent paperwork to MedVet Columbus at (614) 846-5803 or MedVet Cincinnati at (513) 561- 5688 to the attention of the specialty department with which you have the appointment. Providing this important information helps us obtain a complete medical background, avoiding repeat testing. If possible, please bring a completed client registration form with you to the appointment.

What can I expect at the first visit?

MedVet doctors and staff will review all the information provided by you or via fax from your veterinarian’s office. Then the doctor and staff will ask questions about your pet’s condition, perform a physical exam of your pet, and recommend a diagnostic plan. We’ll generate a cost estimate that we’ll discuss with you before proceeding with additional tests or treatments. If additional diagnostic testing or procedures are necessary, we may ask that your pet remain with us for the day.

What is a veterinary specialist?

A veterinary specialist is a veterinarian who has completed four years of education in an accredited veterinary program, plus an additional three to four years of training in an internship and residency program. To become board-certified in a specialty, veterinary specialists must complete rigorous clinical training, research, scientific publication and examination requirements. Learn more about our doctors.

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Specialty Information

Our specialists are highly trained veterinarians who have undergone extensive, post-graduate training in a specific field of veterinary medicine. We have the most board-certified veterinary specialists under one roof in the Midwest. Find out more about our nationally recognized specialists.

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Vet Login Area

Our Vet Login Area allows referring veterinarians the ability to upload files and communications for quicker and easier information transfer.

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